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Refunds
WSCC offers Direct Deposit for financial aid refunds and institutional refunds.
Click here to learn how to set up your refund profile.
Refunds Disbursement
Summer 2013
- May 7
- Financial aid book/supply advances disbursed.
- May 22
- Begin disbursing financial aid and institutional refunds.
Fall 2013
- Aug 21
- Financial aid book/supply advances disbursed.
- Sept 4
- Begin disbursing financial aid and institutional refunds.
Note:
Disbursed means WSCC uploads direct deposit file to WSCC's bank and checks are printed and mailed. All recipients receive an email notification via STARmail when their refund is processed.
Financial Aid refunds are only processed for recipients who meet all financial aid eligibility requirements including attendance. Students must attend all classes or be subject to federal repayment policies.
Refunds (financial aid and institutional) are normally processed every Tuesday and Thursday and disbursed every Wednesday and Friday once a semester begins.
Verify Permanent Address:
- Log into StarNET.
- Select Personal Information.
- Select View Addresses and Phones.
- The "Student Permanent" address will be used for the purpose of mailing financial aid checks. To correct/update your permanent address, contact the Admissions Office.
Attendance Status
Students may view their attendance status at the beginning of the semester via STARNET.
- Log into StarNET.
- Select Student Menu.
- Select Student Records.
- Select Attendance Reporting.
- Credit balances are only processed for students whose attendance has been confirmed in all course(s) enrolled.
Create Refund Profile
Students may currently "create a refund profile" via StarNET to receive their refund electronically (direct deposit).
To create a refund profile:
- Log into StarNET.
- Select Student Menu.
- Select Student Account.
- Select Create a Refund Profile. ( This will take the student to their Bill Payment Suite. )
- Select the Create a Refund tab.
- Be sure to check the refund box when creating your profile.
At the time when a check cycle is processed, students who have created a refund profile will have their refunds processed electronically. For students who have not created a refund profile, their refund will be issue in a paper check and mailed to their permanent home address on file in Admissions. Once a refund has been processed (electronically or check), students are notified electronically via STARmail (not eLearn). Students are encouraged to monitor their STARmail regularly.
Check Processed
- Log into StarNET.
- Select Student Menu.
- Select Student Account.
- Select Account Detail for Term.
- If your account balance is zero AND a "detail code" of "RFFA" is viewable AND attendance has been confirmed in all course(s) enrolled, your financial aid check has been mailed.
Returned Direct Deposit
Upon notification of the return, WSCC will issue the refund in the form of a paper check in the next check cycle and mail it to the student's permanent home address. In addition, students will be notified via StarMAIL if their electronic refund is returned for any reason. The student must correct the account information in their refund profile before future refunds may be direct deposited. WSCC staff does not have access to student bank account information or student refund profiles.
Returned Checks
Checks returned to WSCC by the U. S. Postal Service with no forwarding address will receive an e-mail notification via StarMAIL. Checks not disbursed within 10 business days will be voided.
Lost Checks
A lost check may be reissued after 14 business days (excluding holidays) upon presenting an Indemnity Bond (completed, signed, and notarized) to the Morristown Cashier Office. Upon receipt of the Indemnity Bond, the Cashier Office will place on stop payment on the lost check and submit a check request for a reissue. The reissued check will be mailed.
Print an Indemnity Bond or pick one up from any campus Cashier Office.
